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Shop Brand CatalogThe 10 Golden Rules of Customer Service
- SKU: 9781492679530
- UPC: 9781492679530
The ultimate customer service book that will help you win life-long loyal customers!The 10 Golden Rules of Customer Service is more than a guidebook. It's a transformative journey into the heart of customer service. Drawing on real-world examples and personal experiences, the Duncans share their wisdom and reveal the ten foundational rules that define excellent customer service.Perfect for entrepreneurs, small business owners, corporate business leaders, and customer service professionals, this book offers tangible strategies for embedding these rules into every interaction with your customers, thereby building lasting relationships, boosting customer loyalty, and driving growth. It highlights the value of going above and beyond, illustrating how extraordinary service can turn a dissatisfied customer into your biggest advocate.Key Features:Insightful Guide: Offers an insightful guide into the principles and practices of exceptional customer service.10 Golden Rules: Outlines the ten fou
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