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Penguin Random House is the international home to nearly 250 editorially and creatively independent publishing imprints. Together, our mission is to foster a universal passion for reading by partnering with authors to help create stories and communicate ideas that inform, entertain, and inspire, and to connect them with readers everywhere.
Shop Brand CatalogA Complaint Is a Gift, 3rd Edition
- SKU: 9781523002931
- UPC: 9781523002931
A Complaint Is a Gift, 3rd Edition The third edition of this bestseller (over 275,000 copies sold) builds on the tested formula that helps organizations recognize the value of complaints using updated examples and concepts in the age of COVID-19. Paperback 11/08/2022
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